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Why Can't Memo AI Be Activated? ​

Installation Issues ​

If you're a macOS user, please don't directly open Memo from the DMG. Instead, follow the prompts to move Memo to the Applications folder and then launch it.

Opening directly from DMG

Network Issues ​

If you encounter timeout prompts or similar issues, please check your proxy settings.

Permission Issues ​

If you receive an activation failure prompt, it's possible that you're using an invitation code as the activation code for Memo Pro. Please visit https://memo.ac/pricing to purchase an activation code for use.

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